Let's compare figure out what emotions each superstar are portraying
Did you got it right?
This lecture talks about the many emotions that needs to be
handled by one person his or her workplace. Generation who are in the workforce
these days are no longer just interested in work-related content while working.
There is an increasing interest in emotional side of organisational life
whether it is rationality, logical choice in decision making or emotionality,
emotional rules and intelligence. However, there is a need to understand on the
emotional rules and emotional intelligence as it is important to display a
certain appropriate emotion on different situation to cope with the conditions.
Organisations are attempting to transform emotion into a marketable product
that will enhance organisational profit.
Stress may results from workload, role
conflict, role ambiguity or even stressful life events. Stress usually will
lead to negative outcomes such as physical exhaustion, emotional exhaustion,
lack of personal accomplishment and depersonalisation. For organisation,
employees will experience loss of work satisfaction, lack of commitment and
bring high turnover effects on the company. Coping with stress can be done in
three ways, one is to deal directly with the problem of the stress, two, is to
focus on changing the way one thinks about the stressful situation and three is
to deal with the negative affective outcomes of stress. Organisation can help
employees in coping with stress by providing assistance such as social support,
emotional, information or even instrumental support.
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